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Post by Deleted on Jul 10, 2014 12:39:40 GMT 1
Ultimately supporters are customers, they want to be entertained and know that they will get value for money when they invest in a season ticket or pay on the day.
I therefore hope (like all the rest of us) that the team will gel quickly and deliver on the promised attractive attacking and hopefully winning football. No pressure there then on MM and his team!!!!
If they can do that then the casual supporter may be happier to hand over £23 on the day. The casual or even first time supporters may well like what they see and become more regular visitors to the GM.
Stating the obvious I know but all the pre-season promise has to be converted into success on the pitch.
But (heaven forbid) our season doesn’t take off like we all hope it does then the club will have a big problem in attracting decent sized crowds to the GM, and will therefore need to react quickly to supporters voting with their feet and staying away. The opportunity to offer reduced prices in the season is one option but based on what was offered last season was it that much of a success?
The club has to look at all avenues to grow the fan base.
Not only does it need to keep the existing fan base on board it also needs to attract and then keep new customers otherwise who will the future generations of supporter’s? I hope therefore that it is monitoring closely the reaction on this board to this subject and doesn’t take us fans for granted.
All this promise of a new transparent era at the GM will soon be washed away if the club alienates its customers (well some of them at least) by pricing them out of coming to home games. No one wants to see sub 4k gates at the GM, but it could happen.
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Post by Uncle_Monkey on Jul 10, 2014 12:51:14 GMT 1
The arguments that say "it's only a few extra quid" or "pick your games and go to fewer" don't really wash with me. It's like being charged a fiver for a Mars bar. Sure, everyone on here could afford a fiver, but it just doesn't feel the right price!
Conversely as an early bird STH (bought on the first day - I accept and acknowledge I am Afflicted) - the STH represents absolutely terrific VFM.
The club has definitely misjudged this - my brother and his missus come to about half a dozen games a year. Or rather they did, he has already made the decision not to bother next season.
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Post by Deleted on Jul 10, 2014 13:05:15 GMT 1
| 4 weeks in advance | Up to an hour before ko | Within an hour of ko | 13/14 | £16 | £19 | £21 | 14/15 member | £20 + initial £5 | £20 + initial £5 | £20 + initial £5 | 14/15 non member | £23 | £23 | £23 | 14/15 member + 5 game flexi | £18 + initial £5 | £18 + initial £5 | £18 + initial £5 | 14/15 non member + 5 game flexi | £22 | £22 | £22 |
Clearly I have too much time on my hands but I believe the above is a fair reflection on pricing for a category B adult based on last season v this season. Last season's dynamic pricing has been taken away so it no longer rewards fans who are organised and know they want to go to a game weeks in advance. But on top of that the club have decided to increase prices for those who want to decide to go on the day of the game. So basically if you want to save some money you have to comitt to spending £5 to begin with and then make a further comittment that you will attend 5 games. Yep, that will have the casual fans flocking back
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Post by Deleted on Jul 10, 2014 13:20:01 GMT 1
I think it is a little unfair to use the dynamic pricing (£16) brought in as a special during last season as a stick to beat the club with when comparing prices from this season to the previous. Yes the prices are too high overall
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Post by ThrobsBlackHat on Jul 10, 2014 13:23:52 GMT 1
People need to stop thinking in terms of the extra "couple of quid" (£7) and consider the total, £23, which is an extortionate amount of money for a game of fourth division football. It's the removal of Kid's for a quid that annoys me the most especially now we have to pay an extra charge for the privilege of paying more!! How much is a family ticket now then?
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Post by Deleted on Jul 10, 2014 13:30:14 GMT 1
I think it is a little unfair to use the dynamic pricing (£16) brought in as a special during last season as a stick to beat the club with when comparing prices from this season to the previous. Yes the prices are too high overall Why is it unfair? This was part of the pricing structure for 2013/2014, not a offer (eg bring a friend for a fiver) and has been removed.
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Post by scooter on Jul 10, 2014 13:35:08 GMT 1
The arguments that say "it's only a few extra quid" or "pick your games and go to fewer" don't really wash with me. It's like being charged a fiver for a Mars bar. Sure, everyone on here could afford a fiver, but it just doesn't feel the right price! Conversely as an early bird STH (bought on the first day - I accept and acknowledge I am Afflicted) - the STH represents absolutely terrific VFM. The club has definitely misjudged this - my brother and his missus come to about half a dozen games a year. Or rather they did, he has already made the decision not to bother next season. Obviously your brother is free to make up his mind, but he can go to 5 games for £19 per game this season - did he always book 4 weeks in advance last season or go down for a ticket a few days before and pay .... £19 ?
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Post by BelleVueShrew on Jul 10, 2014 13:38:42 GMT 1
It's the removal of Kid's for a quid that annoys me the most especially now we have to pay an extra charge for the privilege of paying more!! How much is a family ticket now then? A bit more complicated now Dave with the Membership scheme. As a member, it is now £2 for an under 11 who attends with an adult, whilst it works out at £3 for an U/11 with an adult as non member. Does the child have to be a member as well as the paying adult? I'm not sure, and it is still one of the many unanswered questions on this new system. An unaccompanied U/11 is £5 member and £7 non member. To be fair, £2 and even £3 is still good value, although of course if you have Mum, Dad and a couple of kids attending you are not getting much change out of £50 - even as a member (as non members you get zilch change!) For juniors aged 12-16 attending with an adult, you can add an extra £2 on all prices, both member and non member. And if they attend unaccompanied the prices rise to £12 (member) £15 (non member) so that is a bit of a hike as, let's face it, it is probably still Mum/Dad paying.
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Post by Deleted on Jul 10, 2014 13:39:30 GMT 1
Effectively it was adult prices plus a quid, for under 12s or three quid for 12-16. It was then free for extra kids under 12 or between. £3 and £7 for 12-16 dependent when you bought the ticket.
This season it is the increased adult prices, plus two quid for under 12s or four quid for 12-16, and then, assuming you have a membership card so you don't have to pay even more, it's an extra £5 for kids under 12 and an extra £12 for 12-16.
I'm sure as Matt says, we are all getting our knickers in a twist over nothing, but my guess is that a parent taking two kids to the match next season would be paying at least an extra £7 a game on top of a requirement for £15 worth of membership cards.
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Post by BelleVueShrew on Jul 10, 2014 13:42:32 GMT 1
The arguments that say "it's only a few extra quid" or "pick your games and go to fewer" don't really wash with me. It's like being charged a fiver for a Mars bar. Sure, everyone on here could afford a fiver, but it just doesn't feel the right price! Conversely as an early bird STH (bought on the first day - I accept and acknowledge I am Afflicted) - the STH represents absolutely terrific VFM. The club has definitely misjudged this - my brother and his missus come to about half a dozen games a year. Or rather they did, he has already made the decision not to bother next season. Obviously your brother is free to make up his mind, but he can go to 5 games for £19 per game this season - did he always book 4 weeks in advance last season or go down for a ticket a few days before and pay .... £19 ? Whilst I understand the price comparison Scooter, the real difference now to match that price, is that you have to commit to 5 games and, in doing that, you have to make a large outlay of £95 (for membership and the 5 vouchers). Many people who would go to the odd game as and when will simply not be prepared to commit to that amount of games, nor will many have that amount of disposable income that they can commit to it.
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Post by Uncle_Monkey on Jul 10, 2014 13:43:48 GMT 1
The arguments that say "it's only a few extra quid" or "pick your games and go to fewer" don't really wash with me. It's like being charged a fiver for a Mars bar. Sure, everyone on here could afford a fiver, but it just doesn't feel the right price! Conversely as an early bird STH (bought on the first day - I accept and acknowledge I am Afflicted) - the STH represents absolutely terrific VFM. The club has definitely misjudged this - my brother and his missus come to about half a dozen games a year. Or rather they did, he has already made the decision not to bother next season. Obviously your brother is free to make up his mind, but he can go to 5 games for £19 per game this season - did he always book 4 weeks in advance last season or go down for a ticket a few days before and pay .... £19 ? He's a pay on the day merchant, or sometimes grabbed a ticket a few days in advance. And yes, it might all work out about the same in the long run. But if he wants to get similar prices this season, he needs to shell out about £200 up front (1 set of 5 for him, 1 for his missues). That takes it from a situation where he could make a spur of the moment decision to "treat" himself to a game, to a whole different transaction. Even last season's prices were at the threshold of what he could convince himself was value for money, hence not coming to too many games. This season at least the decision is easy-peasy...
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Post by scooter on Jul 10, 2014 13:47:43 GMT 1
Obviously your brother is free to make up his mind, but he can go to 5 games for £19 per game this season - did he always book 4 weeks in advance last season or go down for a ticket a few days before and pay .... £19 ? Whilst I understand the price comparison Scooter, the real difference now to match that price, is that you have to commit to 5 games and, in doing that, you have to make a large outlay of £95 (for membership and the 5 vouchers). Many people who would go to the odd game as and when will simply not be prepared to commit to that amount of games, nor will many have that amount of disposable income that they can commit to it. I see the point, but to be honest if I couldn't muster £95 I don't think I would be considering attending any football league games, because as we all know, the prices for L2 football generally is high and would surely be a low priority perhaps we will be able to get Wonga loans for £95 soon
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Post by Deleted on Jul 10, 2014 13:52:39 GMT 1
Think the point scooter is whether someone is able to pay out £95 in one lump on things they won't use for several months.
Personally think the concept of a five match Flexi ticket is great, but it is really targeted at a minority of our fan base.
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Post by scooter on Jul 10, 2014 14:00:40 GMT 1
Think the point scooter is whether someone is able to pay out £95 in one lump on things they won't use for several months. Personally think the concept of a five match Flexi ticket is great, but it is really targeted at a minority of our fan base. Ponit taken, but as a "pay on the day" person he would have been paying £21 last year, so pay £5 for the membership now and £20 a game when you decide to go is not a huge increase i am not in any way supporting the club on this, but i still think don't think many people are going to pay £23 for a home ticket as the membership brings it to a more reasonable price. The most deplorable aspect is the effect of giving away fans no option but to pay £23
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Post by Bob Rickerton on Jul 10, 2014 14:19:34 GMT 1
Personally think the concept of a five match Flexi ticket is great, but it is really targeted at a minority of our fan base. Bang on. It actually suits me quite well, but it should have been launched as an additional way of buying tickets, rather than just about the only remaining way of getting reasonably priced tickets. Coupled with the fact that it's been introduced at the same time as a steep increase in prices and a paid membership card, and I think that this is doomed to fail. FFS Salop, just when I thought we were going somewhere......
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Post by Deleted on Jul 10, 2014 14:31:38 GMT 1
Simple solution is to offer a Friday Special; buy online, in person or by phone by Fri lunch and you get the lower rate, no card membership needed. Membership card is then a) for Flexi tickets (not sure if this still stacks up though) and those who want the convenience of just buying on the day and will pay a fiver a year to do so and b) puts you second in line for cup games after st holders ( they could throw in some other sponsored perk too as a sweetener). Members could also be targeted for bring a friend for a tenner deals and so on to make membership still seem worth it
Face saved and supporters appeased, with minor tweaking. I suspect there's a flaw in my plan somewhere...
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Post by Deleted on Jul 10, 2014 15:55:46 GMT 1
It's the removal of Kid's for a quid that annoys me the most especially now we have to pay an extra charge for the privilege of paying more!! How much is a family ticket now then? Are they doing them? is there a Booking Fee if you Phone(Can you get them Online now?) I see 1 Adult 1 Kid = £25 (up £5) extra Kid £7=£ 32 up (£12). 2 Adults 2 Kid's U11 £25 X 2=£50.These are of course Cat B,Is Cat A big Games?
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Post by davycrockett on Jul 10, 2014 16:08:02 GMT 1
Guys had another email from Matt (whos been reading the thread and wants to make sure we are as informed as can be). For the record the only reason hes contacted me is I was speaking with him regards the badge vote and he knows i'm the Admin here. Quote below "If you wanted to update B&A on where the 700 figure came from, that was given to me by the ticket office and at that time they had not processed the Sovereign and Hospitality season tickets which is just under 300, admittedly, I didn't check with them as to whether the Sovereign or Hospitality was included, a learning point for me" I think we are getting our knickers in a twist about it all. You have two guys new into a job (Matt and Greg) who are just finding there way though our systems. Things are always going to be missed initially (like ST holders seats not being reserved) or slight miss communications, but it will get sorted and in both instances the club have tried to get the message out to the fans about both issues (this is an improvement is it not!) yes we are well within our rights to have a pop about the price rise Mats also drafting a response to the SP questions hes received and hopefully once we have these we can issues to the fan base, and then take forward remaining issues to the next sitting of the supporters parliament. Effectively it was adult prices plus a quid, for under 12s or three quid for 12-16. It was then free for extra kids under 12 or between. £3 and £7 for 12-16 dependent when you bought the ticket. This season it is the increased adult prices, plus two quid for under 12s or four quid for 12-16, and then, assuming you have a membership card so you don't have to pay even more, it's an extra £5 for kids under 12 and an extra £12 for 12-16. I'm sure as Matt says, we are all getting our knickers in a twist over nothing, but my guess is that a parent taking two kids to the match next season would be paying at least an extra £7 a game on top of a requirement for £15 worth of membership cards. If you read El's post above you'll see that he said 'were getting our knickers in a twist' not Matt who has monitored this thread and said nothing
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Post by El Huracán!!!! on Jul 10, 2014 16:12:38 GMT 1
Yes, Gaz that's not a "quote", it was what I thought about the nashing of teeth over being 700 season tickets down when the figure was 400 down.
I agree with a lot of the problems people are expressing about the pricing this season and have been part of asking some questions of the club via the SP. Hopefully we will have a responce soon.
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Post by Deleted on Jul 10, 2014 16:13:48 GMT 1
Did they introduce this to simplify matters?
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Post by Deleted on Jul 10, 2014 19:30:05 GMT 1
Apols for the misquote.
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Post by Dan F on Jul 10, 2014 21:22:14 GMT 1
Stutty if you turn up on the day to Oxford away you will pay 22.50 to get in + Petrol getting there... Is it really worth saying you would rather do that than pay 50p more to go to the home game over Christmas? That makes literally no seance to me! You would be significantly out of pocket? Burton makes more sense, its not far and significantly cheaper mind. I thought Oxford were about 18 notes? Oh well, looks as though its just Burton away for me then... Tenner to park your car, Sir? Only half an hour's walk away
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Post by MartinB on Jul 10, 2014 21:50:55 GMT 1
I will be interested if the loyalty points system is being continued or will having a membership card give you priority over non members?
Do agree that £23 for fourth rate football is to high.
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owdlad
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Post by owdlad on Jul 10, 2014 22:07:09 GMT 1
I thought Oxford were about 18 notes? Oh well, looks as though its just Burton away for me then... Tenner to park your car, Sir? Only half an hour's walk away There's always Tinpot Utd down the road at £15!
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Post by BelleVueShrew on Jul 11, 2014 2:00:15 GMT 1
I will be interested if the loyalty points system is being continued or will having a membership card give you priority over non members? Do agree that £23 for fourth rate football is to high. Good question Martin. Not even thought about Loyalty Points and the pecking order within. Another question for the club. I would hope though that someone who buys a 5 game flexi ticket just gets a point per game in the same way as someone who attends 5 individual games. It would be good to have a statement from the club on Loyalty points for this season, and sooner rather than later. There is after all far more chance of a play off scenario this season than the past two. Imagine AFC Wimbledon away!!!!! A statement is needed now, not April, so that everyone knows where they stand and is given an equal chance. (Legends Card is not an equal chance and let us hope this is looked at immediately).
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Post by Matster on Jul 11, 2014 11:39:51 GMT 1
The flexi ticket will at least encourage some people to go to more games.
I assume that the flexi tickets apply to full priced cup games?
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Post by venceremos on Jul 11, 2014 12:39:39 GMT 1
Tenner to park your car, Sir? Only half an hour's walk away There's always Tinpot Utd down the road at £15! That's not bad value for one league lower - and you can always go in the away end!
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Post by scooter on Jul 11, 2014 13:31:33 GMT 1
The flexi ticket will at least encourage some people to go to more games. I assume that the flexi tickets apply to full priced cup games? I don't know, but my guess would be that it is for league games only
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Post by Deleted on Jul 11, 2014 13:59:58 GMT 1
Given that it is several days since the new ticket price bombshell was dropped, I am surprised a definitive explanation has not been forthcoming from the club, as clearly there are many queries that need clarification.
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Post by davycrockett on Jul 11, 2014 14:09:34 GMT 1
Given that it is several days since the new ticket price bombshell was dropped, I am surprised a definitive explanation has not been forthcoming from the club, as clearly there are many queries that need clarification. Back to their old ways perhaps after Martins Stirling efforts to improve communication? Or perhaps the club are communicating with our reps but this isn't being passed on? El Hurricane seems to talk to Matt quite a bit, what's his view on the fans feelings? Are they looking at it again ?
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