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Post by Pilch on Jan 17, 2020 12:35:06 GMT 1
Im guessing I will get some sarcastic remark but that's life...so on Sunday what time can I expect to be able to purchase tickets online? Monday ( you said it ;-) )
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Post by darkshrew on Jan 17, 2020 12:45:23 GMT 1
Bought ours this morning (pre 9am) - no problems accessing the system and it worked really well - added the tickets to our season tickets so trust that all will work well on the day !
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Post by ssshrew on Jan 17, 2020 13:27:18 GMT 1
Im guessing I will get some sarcastic remark but that's life...so on Sunday what time can I expect to be able to purchase tickets online? Interesting question. In theory I guess one minute past midnight but more likely nine am ish. Worth a try earlier or an email to the ticketing office to ask - they are pretty good at replying I have found. On the other hand if you have enough points for a Monday purchase it will be ok if it’s a later time.
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Post by Pilch on Jan 17, 2020 17:49:32 GMT 1
Im guessing I will get some sarcastic remark but that's life...so on Sunday what time can I expect to be able to purchase tickets online? Interesting question. In theory I guess one minute past midnight but more likely nine am ish. Worth a try earlier or an email to the ticketing office to ask - they are pretty good at replying I have found. On the other hand if you have enough points for a Monday purchase it will be ok if it’s a later time. I'd try at midnight , why wait until 1 minute past to try ;-) if anyone is trying that, I'd certainly recommending refreshing the page after midnight just to ensure everything is as it should be
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Post by LetchworthShrew on Jan 19, 2020 10:20:34 GMT 1
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Post by ssshrew on Jan 19, 2020 10:37:31 GMT 1
Well done to the club for this. Hopefully it will solve everyone’s problems and answer all the queries.
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Post by Mortgagehound on Jan 19, 2020 11:02:40 GMT 1
Unfortunately, at this time you don't have the correct privileges on your account to purchase tickets for this match.
I have 18 points
Anyone know why this is happening?
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Post by Red Rose In Exile on Jan 19, 2020 11:03:15 GMT 1
Trying to buy on line. Saying I have insufficient priveleges - yet I have 14 Loyalty points.
Anybody been successful buying on line with 10+ loyalty points?
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Post by wenlock11 on Jan 19, 2020 11:05:45 GMT 1
Me too..been waiting all morning..rubbish
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Post by davycrockett on Jan 19, 2020 11:05:46 GMT 1
Also trying for son who has 22 loyalty points yet says don’t have the correct privalages ??
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Post by wenlock11 on Jan 19, 2020 11:07:15 GMT 1
Ticket office open today? Guess I will have to drive there!
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Post by Mortgagehound on Jan 19, 2020 11:11:13 GMT 1
Its an Official Disaster folks......
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Post by wenlock11 on Jan 19, 2020 11:18:17 GMT 1
Phone lines jammed..Sunday spoilt
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Post by davycrockett on Jan 19, 2020 11:19:12 GMT 1
I’m sure they’ll rectify the ‘disaster’ but frustrating when you’ve been waiting ..... e mail to Brian
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Post by Ambergambler on Jan 19, 2020 11:20:21 GMT 1
I do think ticket master need some in house improvements. It’s not all STFC fault . My mate is a season ticket holder and as he logged on it reverted him to his old account with 0 points . Despite buying numerous tickets this season on line. Went to work where he normally buys them on his break and hey presto all done in 2 mins. Be handy if BC could remind Ticket Master that Stfc is the customer and it’s customers are being peed around by a poor system.
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Post by LetchworthShrew on Jan 19, 2020 11:20:23 GMT 1
Also trying for son who has 22 loyalty points yet says don’t have the correct privalages ?? Same here and for friends too we have tweeted them! So much for my earlier positve post!
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Post by wenlock11 on Jan 19, 2020 11:22:26 GMT 1
Got his address handy,??
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Post by davycrockett on Jan 19, 2020 11:25:16 GMT 1
Also trying for son who has 22 loyalty points yet says don’t have the correct privalages ?? Same here and for friends too we have tweeted them! So much for my earlier positve post!
I’ve emailed Brian he usually responds quickly I’ll let you know the problem
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Post by LetchworthShrew on Jan 19, 2020 11:32:06 GMT 1
Same here and for friends too we have tweeted them! So much for my earlier positve post!
I’ve emailed Brian he usually responds quickly I’ll let you know the problem They've probably set so it only those with exactly 10 points are allowed!
How these bandings work on that system almost always causes a problem. For the Man U game i needed to buy tickets for people in 2 bandings so I waited until the lower banding came active and it wouldn't let me buy for myself who had higher points!!
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Post by Deleted on Jan 19, 2020 11:46:19 GMT 1
My lad is having the same problem - plenty of points but unable to purchase online - he’s not a happy bunny
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Post by scooter on Jan 19, 2020 12:22:19 GMT 1
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Post by LetchworthShrew on Jan 19, 2020 12:29:28 GMT 1
Just beat me to it
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Post by Red Rose In Exile on Jan 19, 2020 12:35:42 GMT 1
Experienced the difficulties on line, so drove in from near Welshpool and the queue was very small - not even outside the barrier.
When I left it was only a few outside the barrier so worth considering going down to the Meadow.
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Post by Pilch on Jan 19, 2020 12:52:18 GMT 1
Unfortunately, at this time you don't have the correct privileges on your account to purchase tickets for this match. I have 18 points Anyone know why this is happening? maybe they have been reading your posts and have taken your loyalty points away loyal adjective: loyal giving or showing firm and constant support or allegiance to a person or institution.
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Post by davycrockett on Jan 19, 2020 12:55:21 GMT 1
Received e mail rectified now, about to try 👍
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Post by LetchworthShrew on Jan 19, 2020 12:57:47 GMT 1
Yep all working. 3 tickets purchased!!!
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Post by LetchworthShrew on Jan 19, 2020 13:04:38 GMT 1
Experienced the difficulties on line, so drove in from near Welshpool and the queue was very small - not even outside the barrier. When I left it was only a few outside the barrier so worth considering going down to the Meadow. All working online now
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Post by davycrockett on Jan 19, 2020 13:07:58 GMT 1
Received e mail rectified now, about to try 👍 Sorted 👍
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Post by wenlock11 on Jan 19, 2020 13:36:30 GMT 1
Sorted..
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Post by thesensationaljt on Jan 19, 2020 13:53:51 GMT 1
Just looking at the seating plan, there are still plenty of seats available if you don't mind where you sit. There are loads of seats around where I sit for some reason.......
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