bradders
Midland League Division One
Posts: 332
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Post by bradders on Sept 27, 2011 20:10:04 GMT 1
whitters reckons "there are enough clowns on here" i disagree i reckon there is room for a few more Would agree with him to be honest, however he is one of the biggest clowns I have seen on here. About time we had someone decent in who can update a website with relevant info and do it quickly!!
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Post by poolieshrew on Sept 27, 2011 20:13:17 GMT 1
Think the jibe was said tongue very much planted in cheek and even if it wasnt he has a point! Think Whits takes enough stick on here so quite entitled to fire a shot or two back in my opinion though hardly a shot on this occasion as his laugh/disclaimer would indicate.
Got a lot of time for MJ and think hes a fantastic addition at the club but i do think we need an injection of personality in the club in addition,someone who can relate to the fans and transform several aspects of the matchday experience currently not attractive enough to tempt the drifters to the Meadow. Mr Bebbington comes across as a pragmatic sensible chap with a job to do but in the current financial climate people need to work harder to attract business and new customers, apart from Towns current decent league position i dont see us doing anything? im not talking commercially although my guess is thats not as prosperous right now as it could be im talking about making the Greenhouse Meadow a day out to remember, a day out that encourages families, groups of all ages to come along and be entertained for 2 hours plus.....not just 90 mins if we happen to play well and win.... With little financial input i think the club and someone with the right vision could really make a difference. The Question & answer option could be a platform for suggestions on this aswell as many other issues but based on todays & previous answers i would suggest you wont get the quality you would ideally want due to the in my eyes "tick box" responses given that seem to be more effective winding people up further rather than reaching compromise/ solutions,certainly the ratio of "fixes"is not what you would look for if it were my business and they were my customers.
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Post by shrewroo on Sept 27, 2011 20:25:41 GMT 1
I'm shocked whits had time to film this what with all his holiday commitments!
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Post by Feedo Gnasher on Sept 27, 2011 20:26:29 GMT 1
I like the way whenever they mention blue and amber it's almost said through gritted teeth, as if they know it will then appear on here!
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Deleted
Deleted Member
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Post by Deleted on Sept 27, 2011 20:58:43 GMT 1
Fair play to anyone who managed to sit through that. I got to the bit where Ian Bebington was rattling on about ground maintenance.
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Post by scooter on Sept 27, 2011 21:01:25 GMT 1
Fair play to anyone who managed to sit through that. I got to the bit where Ian Bebington was rattling on about ground maintenance. On toPark and Ride now - can't say I'm listening too intently not noticed any terrible comments yet
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Post by shrewsace on Sept 27, 2011 21:05:15 GMT 1
Fair play to anyone who managed to sit through that. I got to the bit where Ian Bebington was rattling on about ground maintenance. I was waiting for the offending 'clowns' comment, but dropped into a deep, monotone induced slumber.
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Post by Pilch on Sept 27, 2011 21:07:15 GMT 1
they might see us as clowns, idiots, pain in the arses, troublemakers and they may be right but this is our site if they want to go out of their way to find out what we as supporters think then thats for them to deal with over the years we have come up with some excellent ideas on here as well as some stupid ones its up to them to use them or ignore them i can imagine that some comments on here are way off the mark but without the hindsight of what the likes of whitters and other stfc staff know that is hardly surprising i often wonder what would happen if i were to block stfcs ip address from accessing b&a for a business the size of stfc, they should at least treat us as if we are free market research and free advertising instead of mocking us at the end of the day we are town fans
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Post by mattmw on Sept 27, 2011 21:12:18 GMT 1
First time I've watched one of the Q&A sessions on the web. Don't think there is much to be concerned about Ian's comments - perhaps a little misjudged to be included in a club video but hardly in the Freddie Shepherd category.
Think the interesting thing about the Q&A is that the club is still very much an inward looking organisation, rather than an outward looking one.
If you listen to the answers it's very much about justifying why the club does things, rather than from the point of view of how the supporter experience can be improved. The leaky pipe answer was an example of this as was the answer about the catering. Supporters are invited to give their suggestions how to improve things, rather than the club going out and seeking them.
Both Martin and Ian Bebbington clearly put a massive amount of work into the club, and I think we're very lucky to have a staff at Shrewsbury who really care for the club, and are at heart supporters. However there is still a little work to be done to really get that supporter and club partnership working as well as it can.
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Deleted
Deleted Member
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Post by Deleted on Sept 27, 2011 21:17:45 GMT 1
First time I've watched one of the Q&A sessions on the web. Don't think there is much to be concerned about Ian's comments - perhaps a little misjudged to be included in a club video but hardly in the Freddie Shepherd category. Think the interesting thing about the Q&A is that the club is still very much an inward looking organisation, rather than an outward looking one. If you listen to the answers it's very much about justifying why the club does things, rather than from the point of view of how the supporter experience can be improved. The leaky pipe answer was an example of this as was the answer about the catering. Supporters are invited to give their suggestions how to improve things, rather than the club going out and seeking them. Both Martin and Ian Bebbington clearly put a massive amount of work into the club, and I think we're very lucky to have a staff at Shrewsbury who really care for the club, and are at heart supporters. However there is still a little work to be done to really get that supporter and club partnership working as well as it can. 100% agree. It's good when you cant find the words to describe your opinion and then someone pops up and does it for you. Spot on Matt
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Post by mattmw on Sept 27, 2011 21:22:53 GMT 1
Thanks Paul - a brief moment of clarity on my part - this not drinking during the week seems to be working!
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abalshrew
Midland League Division Two
selpmis
Posts: 117
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Post by abalshrew on Sept 27, 2011 21:22:59 GMT 1
Just for the record, I did not ask Q20.... Can't wait to hear the response though, iPad won't play the video.
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Post by stockportershrew on Sept 27, 2011 21:29:06 GMT 1
Fair play to anyone who managed to sit through that. I got to the bit where Ian Bebington was rattling on about ground maintenance. Sounds about as interesting as sitting through a morning of listening to people drone on about quality assurance performance indicators and measuring impact.
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Post by Dan F on Sept 27, 2011 21:46:43 GMT 1
Fair play to anyone who managed to sit through that. I got to the bit where Ian Bebington was rattling on about ground maintenance. Sounds about as interesting as sitting through a morning of listening to people drone on about quality assurance performance indicators and measuring impact. No, that's far more interesting.
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Post by albionshrew on Sept 27, 2011 21:53:44 GMT 1
Listening to it now... Trying to stay conscious... The tarts on the No.7 advert are helping to keep me awake, quite like the blonde... she just winked at me.... gasp... Question about the Shirehall travel arrangements getting me excited too... I need to get out more. Did anyone see the whole video and stay sane? Not sure if I can make it to the end....
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Post by albionshrew on Sept 27, 2011 22:09:42 GMT 1
Re: Q.14 ...Plymouth fan drinking... fluid risk assessment.... brilliant!
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Deleted
Deleted Member
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Post by Deleted on Sept 27, 2011 22:12:24 GMT 1
Listening to it now... Trying to stay conscious... The tarts on the No.7 advert are helping to keep me awake, quite like the blonde... she just winked at me.... gasp... Question about the Shirehall travel arrangements getting me excited too... I need to get out more. Did anyone see the whole video and stay sane? Not sure if I can make it to the end.... I only listened to question 4 because it was about me, couldn't be arsed witht he rest! The more i think about the more annoyed i get, they are my football club yet they are writing made up sentances then saying i wrote it, then they are saying i lost the email they sent me yet they actually told me they didnt reply and they were in the wrong
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Post by albionshrew on Sept 27, 2011 22:16:26 GMT 1
Eventually got to the "clowns on B&A" comment. Absolutely . Not offensive at all. Enough from me then...
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Post by DaveG on Sept 27, 2011 23:26:38 GMT 1
Right - not watched the Q&A yet but directed here via some comments on facebook. I'll address this in more detail tomorrow, but I would like to make the point that if any of you have met Martin James, you will not find a more genuine, honest bloke within the football club, and in my opinion the local vicinity. I'll watch the vid in the morning and pop back to abuse some people, possibly within the club, but don't make such incredibly personal comments about people you don't know. I'm no defender of the club, as most of you know, but I can see both sides of any issue, and some people on here tonight have merely displayed a huge degree of ignorance, which doesn't help the case of them as individuals or us a forum. Crack on with Whitters mind, he loves it
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Post by Pilch on Sept 27, 2011 23:49:14 GMT 1
Right - not watched the Q&A yet but directed here via some comments on facebook. I'll address this in more detail tomorrow, but I would like to make the point that if any of you have met Martin James, you will not find a more genuine, honest bloke within the football club, and in my opinion the local vicinity. I'll watch the vid in the morning and pop back to abuse some people, possibly within the club, but don't make such incredibly personal comments about people you don't know. I'm no defender of the club, as most of you know, but I can see both sides of any issue, and some people on here tonight have merely displayed a huge degree of ignorance, which doesn't help the case of them as individuals or us a forum. Crack on with Whitters mind, he loves it totally agree with your post DG i think whitters loses too much sleep over b&a already we best not push his over the edge just yet
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Post by markglasgow on Sept 27, 2011 23:57:37 GMT 1
So we're saying that there are no 'clowns' on B&A? That's a bit of a revelation. Sure the comment was made but couldn't agree more! Last thing the club want to do is pay too much attention to the ramblings on here. Some will argue that they are heavily out of touch with the fans but the same could be said about this messageboard. Does B&A genuinely represent the mindset of the average STFC fan?
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Post by Pilch on Sept 28, 2011 0:12:59 GMT 1
So we're saying that there are no 'clowns' on B&A? That's a bit of a revelation. Sure the comment was made but couldn't agree more! Last thing the club want to do is pay too much attention to the ramblings on here. Some will argue that they are heavily out of touch with the fans but the same could be said about this messageboard. Does B&A genuinely represent the mindset of the average STFC fan? yes correct maybe unprofessional yes all it means is we can probably get away with a little more fanzine articles and we may need a clown smiley
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Post by shrewinjapan on Sept 28, 2011 0:28:40 GMT 1
You lot are all clowns, but don't call me a clown! I hate clowns! I'd be more concerned about Danny Morris's claims that things were added or changed in a question in his name, and that the answer contained untrue excuses contrary to what was said in personal responses. That's pretty poor if true.
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Post by ambergambler on Sept 28, 2011 7:08:40 GMT 1
The Greenhous meadow has had its share of Clowns in thier employ over the years..............A pinstriped one at that!
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Post by Dan F on Sept 28, 2011 8:15:15 GMT 1
don't make such incredibly personal comments about people you don't know. Hello, new to messageboards are you? It's a bit of a raison d'etre
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Deleted
Deleted Member
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Post by Deleted on Sept 28, 2011 9:25:05 GMT 1
Watched the video and could not see anything offensive in it towards supporters or B&A. Bit like talking heads. Lots of answers, but no real solutions. I do get the overall feeling, however, that its a case of here we go again answering the moans from that lot. Very very dissappointed, however, that the roof still leaks over a supporters seat, and has done for months. On that one i want action and results, not a catalogue of excuses. Get it fixed NOW! Maybe in the winter months, when it starts to freeze, someone may slip on the ice from the leak and make a CLAIM for the injuries suffered!....... if you see what i mean.
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Post by El Huracán!!!! on Sept 28, 2011 9:50:41 GMT 1
Danny... I changed your question a little from what was originally asked to give it some context. Sorry if thats offended/annoyed you mate...Have not seen what the club version was but I suspect it was the same as I sent... Not the club at all changeing anything. Whits reads the questions as I have sent.
I occasinally have to amend them somewhat to give a bit of context to the guys responding to the questions. In fairness, will not do that from now on, lesson learned! Also they require names to all questions to so need to spend time asking people about that which take a while.
I will watch the vid tonight and do the normal text responce on the main thread. If there are questions that are raised off the back of this responce, we have the right of reply...
Its still good that the club do this remember, even the vids are useful... despite peoples issues with assuming that the club is inward focused surely the fact this actually happens is a starting point for better fan/club communication?
As you all know, It's one of my MAIN issues with the club at the moment (im not the only one), the inward faceing supporters groups we have (SB/OSC) who are part of the club (and do a grand job supporting the club in raising money ect), and the lack of anything between the general fans and the club in terms of idea sharing and interaction other than handing over cash every week. I dont know how it can be improved, but this idea for the B and A Q and A questions came about from that frustration. We appear to be the only ones useing the facility (no other questions on the vid other than B and A members).
There are plenty of things right about the new ground and STFC but there are also PLENTY of things that frustrate and annoy people on a weekly basis going to the home games. If not for this channel how else would these matters EVER be raised to the club? (you could email yourself I guess, but the responce would never be public for all fans to see)
Just a bit of context from me on the whole thing.
Finally these are the questions I sent, if there any different to this then
Pre Match Music/Goal Music – James Hobbs, Shrewsbury
Many fans agree the goal music at the ground is pretty poor and adds no atmosphere to the ground as a whole. Is there any chance next season the club can change it to something that is much more football and create a better atmosphere such as samba de janeiro's chorus?
What are the thoughts on goal music at the club currently, we know that many of the people at the club who pushed for it have moved on over recent seasons, and it really does not add anything as the tannoy system is still not loud enough for it to be heard. Would the team, and staff at the club not rather here the loud cheers of the fans for each goal rather than some tacky music?
Block 19 – Leak in the Roof – Danny Morris, Shrewsbury
I emailed the club after the Torquay game pointing out that there is one hell of a leak above the back row of block 19 around seat 10, if its raining or has rained and your sitting there you best be ready for a soaking. Unfortunately I did not receive a reply and as such have now attempted to get the issues to the club again via this Q and A. Even worse the roof was still in the same state for the Pre season games and had not been repaired. Can the club please let fans in that are know they are aware of the issue and that it will be fixed as soon as possible, and certainly before the Autum when the rain becomes more common?
DVD Highlights Part 2 – Justin Gill, Shrewsbury
I enjoyed the part one of the season highlights DVD last season, when is part two being released?
Directional Signs to the Shirehall – Glyn Price, Shrewsbury
As the signs for the STFC parking (park and ride) all point towards the Shirehall will these now be changed? Following the recent changes to the Travel Plan Park and Ride buses will only serve this site for “High Profile Games”. This presents a significantly misleading signage scheme for opposing fans each week, where they could arrive at Shirehall just to find no park and ride buses and no way of getting to the ground (other than randomly asking people how to get a local bus, which run a very low frequency, especially for evening games (45 mins between buses). Fans arriving late have little choice therefore to park locally and increase problems with fly parking which the club are striving to stop.
Travel Plan Changes – Question on behalf of users of P and R on Blue and Amber Messageboard
Are the club satisfied that for the cost savings on scaling back the TP this season that fans needs are met by the remaining services, and do they understand negative the impact on the match day experience this will have for some fans (ie more delay, queues and faffing to get to the game in sustainable ways)
Cash Turnstile - Justin Gill, Shrewsbury
Why don't the club do more to attract the casual fan by operating maybe one cash turnstile on a matchday and remove the increase in prices of tickets bought on the day?
Stadium Maintenance – Frank Morris, Shrewsbury
Once again fans attending the pre season games have been commenting on the increasingly shabby stated of the Greenhous Meadow. The steel work of the stadium is starting to rust noticeably, the concourses and toilets look shabby, and there are many places outside the football ground where cigarette butts and litter is starting to gather.
There is a real danger that a football stadium to be proud of could start to look run down, after only 4 to 5 years.
What is the ongoing maintenance schedule at the football club, and will the club be addressing the rust, litter and concourse issues?
If assistance is required if the football club can make arrangements for the work to be done, I’m sure assistance from the fan base can be provided.
Finally when a company sponsors the stadium is an element of the sponsorship money ring fenced to assist with the ongoing maintenance of the stadium.
Online Club Shops Update – Glyn Price, Shrewsbury
Its been noted that the online club shop a week to update its site with the new STFC home kit.
Is this something the club will be looking to address next time a kit is launched so that fans can purchase the kit online and at the shop on the same day?
Super Blues Way – Ian Pritchard, Shrewsbury There has been lots of discussion on the ownership of the Superblues Way over recent seasons. I believe it was established that that STFC did now own or feel that they needed to undertaken maintenance on the route. It was discovered that the path is owned by National Rail (the owners of the railways). However in the preseason games fans were commenting on the path having become over grown from brambles off the railway line. Some commented it was the worse they had ever seen. Are the club satisfied that they can allow the situation of fans potential getting tripped or cut getting to and from games at the start of the season and pre season next year? In the end we understand that this was resolved this season with the help of fans, and the club which is a positive, but surely for the small cost to got and sort it out, and show fans you care this should be something the football club address during the summer, and before preseason next season.
Changes to Block 19/8 – Tim Gallon, Shrewsbury
Now blocks 19 and 8 are allocated seating areas, can season tickets be bought or transferred to seats in those blocks?
Season Ticket Offers – Tim Gallon, Shrewsbury Given the on average the stadium is only 60% full on match days, will the Club actively consider a Season Ticket offer/promotion for the 2012-13 season similar to that done by Hartlepool United this season? This has seen over 5,700 season tickets sold, some 3,000 more than their average home attendance over the 2010-11 season.
NO Smoking? – Colin Story, Hereford What efforts are in place and when will the Club enforce the "no smoking" ban in front and around the Reception Area please ? In particular the bricked areas that fans have paid good money for but which now resembles a large ashtray. I have mentioned to Club officials that misleading " designated smoking area" signage forms part of the problem. Are the club happy that something that fans contributed to is starting look so shabby?
Unallocated Seating Areas - Jake Ackerman, Shrewsbury Is there a specific reason why block 19 has reverted to allocated seating? Also why cant you stand in the stairwell next to block 18 is this health and safety or just a club policy thing? These regulations just dilute the atmosphere and are particularly frustrating if it isn’t possible to get a seat towards the top of the stand and are forced to sit at the front.
Half Time Entertainment/Young Fans - Davy Crockett, Shrewsbury Why did the club not plan to improve the match day experience for the new season especially for families rather than have no half time entertainment? - were supposed to be a family club? It seems that following winning family club of the season two years in a row the impetus in this area has faded away. Half time now consists of a draw, and an old town player who’s allowed to say two words before Ryan goes on with the “announcements”. Do the club really think that the younger fans find this in the slightest bit interesting? Years ago, we used have part time penalty shoot outs, something the fans could really get behind, and they do it at plenty of other grounds too, even the cross bar/shed challenge was something. Really this season for the children it’s very poor, and it’s not a shock to see the family attendances down on the last few years. Jenny Catering Prices - Stu Parton, Telford Are the Club aware of the pricing in Jennys Catering? Whilst money must obviously be made I amongst others will no longer purchase items from the establishment due to cost.
As a point of note I was in London last week drinking coffee at a Costa (Near St Pauls) and in Euston Station both venues served proper coffee at cheaper prices than Jennys. I have also been to several away games over the last few seasons and early this season and found much the same thing, our prices are now expensive compared to other football venues. Gold Bond Draw Issues - Dale Grants, Shrewsbury I subscribe to the STFC e-newsletter. This contains an advert encouraging me to join the Gold Bond Draw, promoted by Blackpool FC Development Association.
I would like to ask the following questions:
1. Can the Club confirm that less than a quarter of money staked is returned as prize money (24p in the £1)?
2. If I sign up by Direct Debit, does the Club receive 65p in the £1?
3. Why does the Club not publish a weekly list of prize winners (the last published list was for 17 January 2011)?
4. Why unlike the old “On The Move” lottery which showed winners from across Shropshire, is no location information supplied?
5. How many STFC contributors to the Gold Bond Draw have won prizes of £200 or more in the last year?
6. Will the Club review its involvement with the Gold Bond Draw and consider returning to a more 'punter-friendly' 50:50 lottery scheme? I look forward to detailed answers to my questions above with interest. Golden Gamble Draw Issues – Paul Maddox, Shrewsbury Have the club changed the 50/50 share of the prize fund as prizes seem to be very low this year.
I appreciate that although a number in say 1400's could win this does not equate to 1400 sales / £700 as someone may not sell their books. however, seems a little strange that higher gates have equated to lower GG prizes. Since this question has been raised back in August, I’m now aware that the club have been taking “expenses” costs out of the draw recently, but if this is the case should the name be changed as this is clearly now not a 50/50 draw and the club are being less than honest with the fans. Some clarity on what exactly the expenses amount to and the take of a standard match day on the draw is like would be very useful. A description of the costs, takings and prize fund would be informative for all fans. Green Gate Open/Close Times Dave Crocket, Shrewsbury Why was 'the green gate' locked at 3.05 for the Plymouth game meaning late arrivals had to walk all the way round the ground after finding it locked? Also a simple issue that could be done here, is to get a small sign printed that could be hung up or placed somewhere at the back of the corner of the East/North Stand stating when the gate is closeed or not so that people can see in advance? Stewarding/Policing Arrangements – James Pryderrch, Mid Wales In light of the antics in the away end every time a team brings a large following of recent times (Hereford, Port Vale, Oxford, Plymouth), is the club satisfied that it's match day involving stewarding and segregation are sufficient? Clearly the first test this season was Hereford, which was unusually poorly attended from Hereford (rail strike), and the arrangements seemed more organised. Have the club made any significant changes from last season to this season? Additional Stewarding Questions/Attendance, Davy Crockett, Shrewsbury With the last three high profile game there has been crowd disturbances that the stewards have struggled to cope with which has caused some fans especially families to decide not to attend - (Family stand only a little over half full against Plymouth and over 300 less town fans than 1st game last season) If not the trouble being a factor that’s put fans and family off attending this season (despite the great form and cup results) what do the club put it down to in the disappointing attendances at home this season compared to recent years? Also why did the stewards allow the Plymouth fans to openly drink and smoke and enter the playing area and abuse stewards without taking any worthwhile action except containment? - One lone steward did attempt to talk to them only to be jostled and have his hat taken and received little support and no action taken against the perpetrator who was seen by half the ground inc. stewards. Terry Gornells Contract , Andrew Balshaw, Shrewsbury Can the club tell us the length of Terry Gornell's contract now he has completed his transfer to the club? Green Gate Again - Andrew Balshaw, Shrewsbury With the closure of the 'green gate' from block 17 we make our way down the west stand towards the south stand to be diverted into the narrow 'vomitory' (hopes that's how you spell it - Ryan) out onto the back of the stand to continue our walk around to our bikes at the corner of the east and north stand. How about allowing us to walk around inside the stadium to the corner of the east and south stands. Not a big deal I know but to me a sensible option.
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Post by alex1993 on Sept 28, 2011 10:56:05 GMT 1
they say they were going to sort out the sit where you like policy but nothing seems to have happened... most people in block 19 are friendly and are there for good banter... and i think the stewards know who the trouble makers are and who the "sound" one's are which results in the stewards not taking action
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Post by stfcfan87 on Sept 28, 2011 11:08:24 GMT 1
Just regarding the leak question and the lack of reply but apparently the club saying one had been sent - is it possible more than one person sent that question in - they say there are several blocks - and it may have been that both statements are actually correct.
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Post by stuttgartershrew on Sept 28, 2011 11:34:24 GMT 1
yes correct maybe unprofessional yes Spot on... I’ve worked in the IT industry for over ten years now and you know that there are plenty (and I mean plenty) in the industry that just shouldn’t be customer facing. Best to leave them partitioning their hard drive and away from the public gaze…
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