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Post by zenfootball2 on Mar 20, 2023 16:06:27 GMT 1
rewarding failure and utter incompetence, Avanti west coast is one of the worst train companys i have the misfortune to use. uk.trustpilot.com/review/avantiwestcoast.co.uk84% gave it a rating of one star which is the lowest you can score you can give when you review it on trustpilot. should tell you all you need to know. www.dailymail.co.uk/news/article-11880497/Avanti-West-Coast-handed-contract-extension.html"Rail operator Avanti West Coast was today handed a short-term contract extension by the Government despite passenger fury over 'completely unacceptable' delays. The operator has left travellers irate over the past year due to poor reliability on the services it runs between London Euston, the Midlands, North West and Scotland. The FirstGroup-owned company's contract was due to expire at the end of this month, but the Department for Transport has now extended it until October 15. Passengers and social media users were left irate by the extension, with one calling it a 'disgrace' and another claiming that Avanti had been 'rewarded for failure again'. Even today, Avanti trains between London and Glasgow were delayed by a points failure at Carstairs - and they will also be hit again by strikes on March 30 and April 1. But Transport Secretary Mark Harper justified the renewal by saying that Avanti's improvement plan following its previous six-month renewal in October 'is working'
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Deleted
Deleted Member
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Post by Deleted on Mar 22, 2023 14:56:52 GMT 1
Well, they've 6 months to get it right otherwise....
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Post by zenfootball2 on Mar 22, 2023 16:49:59 GMT 1
Well, they've 6 months to get it right otherwise.... considering how appaling they have been i dont think they should have had this chance, the feedback from regular user is just daming.but the transdport secretary has chosen to ignore the train users .
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