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fan card
Oct 23, 2019 12:59:33 GMT 1
via mobile
Post by R6ix on Oct 23, 2019 12:59:33 GMT 1
Went on ticket master to buy sunderland ticket,add acces to card but charged £20 not £18? Is that correct?
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fan card
Oct 23, 2019 13:10:07 GMT 1
via mobile
Post by SouthStandShrew on Oct 23, 2019 13:10:07 GMT 1
I did the same and was £18.... I'd flag it up.
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Deleted
Deleted Member
Posts: 0
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fan card
Oct 23, 2019 13:19:39 GMT 1
via mobile
Post by Deleted on Oct 23, 2019 13:19:39 GMT 1
I'm sure this definitely was absolutely not a case of user error.
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fan card
Oct 23, 2019 13:19:55 GMT 1
via mobile
Post by R6ix on Oct 23, 2019 13:19:55 GMT 1
Its in safe stand area.does 18 pound apply in there?
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fan card
Oct 23, 2019 13:24:10 GMT 1
via mobile
Post by SouthStandShrew on Oct 23, 2019 13:24:10 GMT 1
Its in safe stand area.does 18 pound apply in there? I paid £18 in there.
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Post by SouthStandShrew on Oct 23, 2019 13:27:57 GMT 1
Seat Attributes Fancard Adult £18.00 Subtotal face value £18.00 Total face value £18.00 Add Access to Card £0.00 Total Amount Paid £18.00
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Post by LetchworthShrew on Oct 23, 2019 13:29:41 GMT 1
Its in safe stand area.does 18 pound apply in there? You need to select "£18 fancard adult" ticket first not the £20 adult ticket. Adding it to fancard later does not change it from £20 to £18.
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fan card
Oct 23, 2019 16:51:46 GMT 1
via mobile
Post by R6ix on Oct 23, 2019 16:51:46 GMT 1
Ah ok,well as long as it loaded on to my card no hassle im not too fussed bout couple quid
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Post by Worthingshrew on Oct 24, 2019 10:33:03 GMT 1
The website isn’t the easiest to use with a fan card. At Fleetwood game I paid £18 but didn’t load to my card, though that may have been my fault. Could be better designed.
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fan card
Oct 17, 2023 21:23:50 GMT 1
via mobile
Post by belfastshrew on Oct 17, 2023 21:23:50 GMT 1
Quick question...I bought a fancard a season or two ago. I got the £2 off tickets then...but this season it hasn't been knocking off the £2. Do I have to buy a new fancard every season or something? Or have the scrapped the £2 off thing altogether?
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Post by LetchworthShrew on Oct 17, 2023 22:03:36 GMT 1
Quick question...I bought a fancard a season or two ago. I got the £2 off tickets then...but this season it hasn't been knocking off the £2. Do I have to buy a new fancard every season or something? Or have the scrapped the £2 off thing altogether? They issued new fan cards when they changed to the automatic scanning gates so that may be the problem. When you buy a ticket do you get a paper ticket/e-teciket? The ticket office can print a new fan card for you that the gates can scan, you don't need to buy a new fancard. Just logged in and tried to purchase a ticket and it automatically shows a £2 discount for smartcrd upload as soon as I select a ticket.
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Post by belfastshrew on Oct 18, 2023 7:32:11 GMT 1
Thanks Letchworth. I think I've worked out the problem...I select two tickets, the website appears to order them cheapest first when the discount is meant to be applied. This is the ticket where the discount is applied and it's usually a kids ticket so there is no discount. I have noticed you can change the Price Band then and there for every ticket. So swapped them round, pressed Update Basket and hey presto.
Bit of a faff.
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