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Post by theshrews81 on Jul 18, 2014 13:30:53 GMT 1
I have tried emailing the club and Ian (Monday) to see if an article could go on the STFC page about my challenges/ events I am doing for the Severn Hospice but I haven't heard anything back. Also I asked about a small piece in a program to publicise!
Who would be the best person to contact?
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Post by theshrews81 on Jul 18, 2014 13:36:29 GMT 1
You have to love communication, Ian it seems is off work (he wasn't when I first emailed) and his automated responce says to make contact with Andy Tretton. So i emailed Andy Tretton and I get an automated response saying contact someone else.
I know we have had a carousel of staff but do they not talk to one another now!
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Post by Deleted on Jul 18, 2014 13:53:47 GMT 1
I didn't want to sour the great vibe around the Alf Wood fundraiser so didn't post anything at the time but my experience was very disappointing and i was hoping the new regime would be better. To be fair the Alf fundraising was mentioned on the official site but I wrote a detailed email to the club asking if they would consider helping further, including a number of ideas of how this could work. No reply for 3 weeks. They deny receiving my email when I chased. I express my disappointment at not getting a reply. Ian then says it will go straight to the chairman and relevant staff. 3 months on and I've not had an acknowledgement that my email was even read.
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Post by El Huracán!!!! on Jul 18, 2014 14:13:02 GMT 1
To be fair the club had something up on the website about a fans charity thing yesterday...
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Post by Deleted on Jul 18, 2014 14:15:36 GMT 1
I agree they are generally good at put that sort of stuff up on the website but just not at replying to emails,or maybe it was just me!
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Post by theshrews81 on Jul 18, 2014 16:15:16 GMT 1
I have no issue with the delay or a polite thanks but no thanks it is more the lack of communication.
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Post by theshrews81 on Jul 18, 2014 16:23:58 GMT 1
All sorted and a big thank you to Matt Williams
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Post by Deleted on Jul 18, 2014 16:34:15 GMT 1
Glad your experience was better and that things seem to be improving across the board. Good luck with the fundraising too.
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Post by Dan F on Jul 18, 2014 17:43:37 GMT 1
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Post by ThrobsBlackHat on Jul 18, 2014 18:03:54 GMT 1
Ian's away on holiday this week
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Post by littlebluefoot on Jul 18, 2014 18:08:25 GMT 1
Ian's away on holiday this week No excuse! MM was on holiday and signed several players! Lack of commitment and spirit me thinks....;-)
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Post by Deleted on Jul 18, 2014 18:43:27 GMT 1
Ian's away on holiday this week Don't make excuses for them. Holiday or no holiday, surely some-one can step in and cover for absences.
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Post by theshrews81 on Jul 18, 2014 18:58:56 GMT 1
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Post by ThrobsBlackHat on Jul 19, 2014 7:30:28 GMT 1
Ian's away on holiday this week Don't make excuses for them. Holiday or no holiday, surely some-one can step in and cover for absences. Yes they can, and yes they did. But it may take a little time to sort as people are away.
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Post by shrewsace on Jul 19, 2014 12:51:37 GMT 1
Don't make excuses for them. Holiday or no holiday, surely some-one can step in and cover for absences. Yes they can, and yes they did. But it may take a little time to sort as people are away. I also emailed Ian about the Alf Wood fundraiser in early April and received no response. I cc'd in info@ as well in the hope at least someone might see it and refer me to the correct person if this wasn't Ian. No response. This does little to disabuse me of my suspicion that if you're not deigned to be important enough, are already known to the club or move in certain 'circles', you'll just be ignored. Also your 'people are away' excuse doesn't really wash. We're talking about a professional club, run along business lines, not an amateur side people run in their own time. On the other hand, I was also ignored by the official Man City comms bod, so maybe the club is doing something right!
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