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Post by Deleted on Aug 24, 2011 11:10:04 GMT 1
Obviously last night's result was excellent, but I heard a disappointing story involving the ticket office.
A life-long Shrewsbury fan reached the front of the queue and realised he was 10 pence short of the match-day price. The fan - in his 60's - promised to fetch the shortfall later but was told that he would have to requeue for his ticket.
To me this seems incredibly petty - surely the gentleman could have been served his ticket and nipped to the car (as he suggested) to collect the 10p coin. A small gesture of decency which would have gone a long way. Instead, the club potentially turned away £19 (and a loyal supporter) for the sake of a few measly pence.
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Post by Hatfieldshrew on Aug 24, 2011 11:33:39 GMT 1
If i'd been behind him in the que I'd have give him the 10p, surprised no one offered.
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Post by SouthStandShrew on Aug 24, 2011 12:05:23 GMT 1
If thats true then that is pathetic.
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Post by DaveG on Aug 24, 2011 12:17:23 GMT 1
I've heard they torture kittens to fill the quiet times when no-one is queueing.
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Post by Pilch on Aug 24, 2011 12:37:58 GMT 1
surely they could have come to some sort of compromise
eg made him miss 30 seconds of the game ;D
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Post by Hatfieldshrew on Aug 24, 2011 13:04:44 GMT 1
Obviously last night's result was excellent, but I heard a disappointing story involving the ticket office. A life-long Shrewsbury fan reached the front of the queue and realised he was 10 pence short of the match-day price. The fan - in his 60's - promised to fetch the shortfall later but was told that he would have to requeue for his ticket. To me this seems incredibly petty - surely the gentleman could have been served his ticket and nipped to the car (as he suggested) to collect the 10p coin. A small gesture of decency which would have gone a long way. Instead, the club potentially turned away £19 (and a loyal supporter) for the sake of a few measly pence. TBH this does not surprise me, after all it is a business as people like to keep pointing out, it's not a family club any more. If the person at the ticket office had let him off 10p, it might of started others around there wanting the same thing, or they could of done it to others. Which would mean your till is down, which you can be sacked for (having worked for McD's, I know what it's like). So although 10p is a small amount, it could cost some 1 a job. As for the re-queue part, what can the club do about it ?? Just imagine you'd been there in the queue for 10 mins and was near the desk, and some old person comes and pushes past you, do you automaticly start thinking he was 10p short and went to get it or he's queue jumping and try it your self thereby causing chaos ?? My question is why didn't some one in the queue offer the gentleman 10p, I've done it for people on buses or is it a case of I'm all right jack, sod you ??
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Post by DaveG on Aug 24, 2011 13:06:50 GMT 1
I've heard that they sometimes put razor blades inside childrens' season tickets.
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Post by Deleted on Aug 24, 2011 13:10:27 GMT 1
I presume the mobile phone calculator was in operation last night?
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Post by Fingers on Aug 24, 2011 13:32:37 GMT 1
Obviously last night's result was excellent, but I heard a disappointing story involving the ticket office. A life-long Shrewsbury fan reached the front of the queue and realised he was 10 pence short of the match-day price. The fan - in his 60's - promised to fetch the shortfall later but was told that he would have to requeue for his ticket. To me this seems incredibly petty - surely the gentleman could have been served his ticket and nipped to the car (as he suggested) to collect the 10p coin. A small gesture of decency which would have gone a long way. Instead, the club potentially turned away £19 (and a loyal supporter) for the sake of a few measly pence. TBH what difference does it make how old he is and whether he is a lifelong supporter? Should he have a badge for this? Secondly, why turn up to the venue knowing how much a ticket is and yet bringing less money? Lastly, had he ordered in advance would the ticket have been cheaper? I agree thaqt if the guy was genuine I am surprised no-one offered, had I been working the ticket office I would have put the 10p in for him but the fact he had the money in his car and then didnt go in seems to smack of cutting your nose off to spite your face. He must have a parking permit if he parked within the ground so he knows the rules. Is your source realiable?
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Post by Deleted on Aug 24, 2011 13:56:21 GMT 1
surely they could have come to some sort of compromise eg made him miss 30 seconds of the game ;D correct me if im wrong. 90 minutes = 5400 seconds £19 = 1900 pence 5400s divided by 1900p = 2.84 pence per second therefore 10p = 3.52 seconds not 30 seconds But on this occassion i have to agree with the good Dr and say this was petty beyond belief.
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Post by jonbond on Aug 24, 2011 14:04:59 GMT 1
Matron I will correct you as you are wrong
Its 2.84 second per pence, nor pence per second therefore Pilch was only 1.6 seconds out with the correct answer being 28.4 seconds for 10 pence (not including injury time)
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Post by Hatfieldshrew on Aug 24, 2011 14:30:18 GMT 1
Can I ask if people would be complaining if some 1 was short by 10p for:
A train ticket ? for a McDonald's ? Paying your council tax ? Paying for your shopping ?
But because it's a football club they have to run a different business plan.
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Post by Pilch on Aug 24, 2011 14:36:39 GMT 1
Matron I will correct you as you are wrong Its 2.84 second per pence, nor pence per second therefore Pilch was only 1.6 seconds out with the correct answer being 28.4 seconds for 10 pence (not including injury time) pab, lets hope fingers doesn't question how you work out someones pulse
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Post by QuorndonShrew on Aug 24, 2011 14:36:39 GMT 1
Wow look at all you Einstein's working out how much a ticket costs per second. Get a grip!
Although back on the subject, I think there is more than meets the eye to this story. I'm somewhat sceptical. The ticket staff are generally quite pleasant and accomodating, its normally the speed of the transactions that let them down in my opinion.
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Post by Deleted on Aug 24, 2011 14:36:59 GMT 1
Matron I will correct you as you are wrong Its 2.84 second per pence, nor pence per second therefore Pilch was only 1.6 seconds out with the correct answer being 28.4 seconds for 10 pence (not including injury time) then i stand firmly corrected
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Post by Pilch on Aug 24, 2011 14:41:37 GMT 1
Wow look at all you Einstein's working out how much a ticket costs per second. Get a grip! Although back on the subject, I think there is more than meets the eye to this story. I'm somewhat sceptical. The ticket staff are generally quite pleasant and accomodating, its normally the speed of the transactions that let them down in my opinion. are you working for the sarcasm police ?
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Post by QuorndonShrew on Aug 24, 2011 14:49:22 GMT 1
Wow look at all you Einstein's working out how much a ticket costs per second. Get a grip! Although back on the subject, I think there is more than meets the eye to this story. I'm somewhat sceptical. The ticket staff are generally quite pleasant and accomodating, its normally the speed of the transactions that let them down in my opinion. are you working for the sarcasm police ? Naa. Ever since I was given a written warning for a 'theft of time' at one of my old jobs, I try to make the most of my day. It was when I was supposed to deposit the daily takings at the post office but decided to call in to greggs and have a sausage roll and stupidly left the greggs wrapper in the bag we use for the takings. I guess when I see people spending valuable time working out irrelevant sums it angers me aha
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Post by petetheloon on Aug 24, 2011 15:25:17 GMT 1
I hate the term 'jobsworth'. It only ever gets used when the customer can't get their own way on something.
The people in the ticket office have a job to do and its not their fault this guy hasn't turned up with the correct amount. If its in his car then why has he not got it on him?
Its one of my pet hates standing behind someone in a queue who's just buggering about, holding everyone up when its them in the wrong.
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Post by Deleted on Aug 24, 2011 16:22:55 GMT 1
No surprise to see the likes of Hatfieldshrew and DaveG rushing to the club's defence. STFC can do no wrong in some people's eyes.
Furthermore, no one is suggesting that the gentleman should have been allowed to sneak in without paying the correct amount. He simply intended to return to his vehicle and collect the 10 pence coin and I’d have certainly allowed him to do so after handing him a ticket.
What a cold, clinical club we have become. It would appear this attitude is also rubbing off on some supporters. People getting sacked over 10p? Don't talk such utter garbage.
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Post by WindsorShrew on Aug 24, 2011 16:39:57 GMT 1
Having experienced good and bad from the Ticket Office staff I frankly would be surprised and somewhat disapointed if this is exactly what happened to a supporter.
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Post by Ned on Aug 24, 2011 16:41:25 GMT 1
Wow, talk about nitpicking.
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Post by Deleted on Aug 24, 2011 16:43:06 GMT 1
Believe it - it definitely happened.
I would - however - like to point out that Sean Evans was not involved in the above incident. I'm sure he'd have handled the situation in a different manner.
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Post by Deleted on Aug 24, 2011 17:07:29 GMT 1
Believe it - it definitely happened. I would - however - like to point out that Sean Evans was not involved in the above incident. I'm sure he'd have handled the situation in a different manner. I am sure Sean would have, as he is the ticket office manager, and as a manager can exercise discretion, some workers are not afforded that privilage!!
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Post by clashcityrocker on Aug 24, 2011 17:35:39 GMT 1
I don't even believe the initial reports of the story. It was something DrCrippen "heard."
I once heard that the loch ness monster existed. Probably more credibility in that story.
The ticket office operative cannot be blamed for his actions. Does it make any difference that the person in this alleged queue was old? would there have been this outburst from DrCrippen if he had been in his 30's, or late teens?
This in fact is a non story, ranked right down there with Steve Rogersons GP reviews.
Get a grip, and get some real stories, not "I heard that his happened" urban myth rubbish.
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Post by Hatfieldshrew on Aug 24, 2011 18:27:20 GMT 1
No surprise to see the likes of Hatfieldshrew and DaveG rushing to the club's defence. STFC can do no wrong in some people's eyes. Furthermore, no one is suggesting that the gentleman should have been allowed to sneak in without paying the correct amount. He simply intended to return to his vehicle and collect the 10 pence coin and I’d have certainly allowed him to do so after handing him a ticket. What a cold, clinical club we have become. It would appear this attitude is also rubbing off on some supporters. People getting sacked over 10p? Don't talk such utter garbage. I do not jump to the defence of the club all the time, in fact I'm more critical of the club. I started about the TP and the reduction of coaches, although most didn't seam to care, Ticket pricing I said was wrong plus a host more others. So just because I disagree with you on this subject does not mean I support the club. As for not getting sacked over 10p, yes it does happen, try getting a job at the lower end of the scale, because it's classed as theft doesn't matter if you did it of not. Try working for McDonald's and see how they react to your till being down. And as I was trying to say in my point if you do it for one then your likely to do it for others, but because your on your high horse you missed it completely, so the 10p turns in to £5-10 because your a nice caring person that let people off 10p here and there and it stated with 10p, so therefore you got sacked for letting some one off with 10p. And don't say it doesn't happen it does, I've seen people fall in to the trap.
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Post by albionshrew on Aug 24, 2011 19:05:28 GMT 1
Matron I will correct you as you are wrong Its 2.84 second per pence, nor pence per second therefore Pilch was only 1.6 seconds out with the correct answer being 28.4 seconds for 10 pence (not including injury time) Forgive me for being pernickety, but if inflation had risen by 0.000005% by the end of the game would this calculation be correct? I guess it depends on whether the free 28.4 seconds potential 'free view' was at the beginning or end of the match. Our loyal supporter could have offered to turn up late? (End of problem).
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Post by Fingers on Aug 24, 2011 19:07:15 GMT 1
Last two posts sum it up well. Another awful post from DrCrippen with hearsay and holes all over it. To then follow it up by naming someone who wasn't involved is again quite frankly poor, ulterior motive no doubt.
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Post by Pilch on Aug 24, 2011 21:48:06 GMT 1
Round 1 to the town I tried to get my golf 5p cheaper he held his hand out and I said that's all I've got My mate quickly flipped him the money
So as bad as the original post sounds Maybe we should look at the fans who might have helped out
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Post by Deleted on Aug 24, 2011 22:22:54 GMT 1
To then follow it up by naming someone who wasn't involved is again quite frankly poor, ulterior motive no doubt. What the f**k are you talking about? There was no 'ulterior motive' whatsoever - I was simply trying to avoid implicating an innocent (and well liked) STFC employee. You really do come across as an utter mong at times. Presumably you're doing your Masters at the University of Lincoln?
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Post by Deleted on Aug 24, 2011 22:41:13 GMT 1
I don't even believe the initial reports of the story. I once heard that the loch ness monster existed. Probably more credibility in that story Your oh so witty response is based entirely around the assumption that said anecdote never place. I am not trying to mislead anyone; I am simply reporting back what I was told personally by the supporter himself. I can confirm that the story I have posted is not ‘urban myth rubbish’ but a very real incident which occurred yesterday evening. I didn’t learn of this happening from some unreliable loser in the Brooklands, or from the mouth of an uninformed steward. The gentleman concerned rang me immediately after and was seething with rage – and in my opinion, rightly so. You should learn not to be so dismissive. Until then, I refuse to acknowledge any of the points you have raised.
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