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Post by Fingers on Aug 2, 2011 15:02:06 GMT 1
Just logged in to purchase tickets for Saturday and Tuesday and I notice I have 0 loyalty points!
Does the club now wipe loyalty popints at the end of the season or is this some nectar card style fraud?!?!
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Post by SY3 on Aug 2, 2011 15:41:19 GMT 1
I think i remember them mentioning that they're wiped at the end of the season.
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Post by Deleted on Aug 2, 2011 15:58:43 GMT 1
They are reset at the end of the season.
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Post by Pilch on Aug 2, 2011 16:00:59 GMT 1
mine have been wiped too
its just another back track from the club just like the priority system changed without any notification
total waste of time
take from stfc website (today)
How will prioritisation work?
In the event of a high profile game where demand is expected to exceed ticket availability, those with the highest point total will get first priority. Sales will then progress in a number of stages based on point bands. Lowest priority will go to those not registered for the scheme.
Sales periods and points bands will be such that there is a specific period of time during which a season ticket holder's seat will be held. After this point, if the holder has not purchased their ticket, the seat will be released for sale to others.
The number of tickets any one registered purchaser can buy will be announced for the game in question, but as a minimum, a registered user who reaches the required points threshold for ticket purchase will be able to secure their own ticket. Provided they act in time, season ticket holders will be able to buy a ticket corresponding to their season ticket seat. Other purchasers will be offered a choice based on available seats at the time of purchase. Those with the most points will have the opportunity to buy earlier and hence are likely to have the greatest choice of seat.
The ability to buy additional tickets will depend on an assessment of total ticket availability versus the number of registered users. If additional tickets will be available for purchase, then it is anticipated that this privilege will be offered in line with the overall prioritisation - i.e. to those with higher points tallies - and this will be confirmed at the outset so that those buying more than one ticket can obtain neighbouring seats if they desire.
Will points carry over from one season to the next?
Yes, a running total will be kept from season to season.
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Post by Fingers on Aug 2, 2011 16:34:20 GMT 1
Pilch - cheers for that.
Exactly my issue. It is not worthwhile obtaining a season ticket as I cannot attend enough games. I attend when I can and ever since the loyalty points have been in operation my total has never been wiped - until now it is.
Very poor on STFC's behalf.
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Post by DiglisShrew on Aug 2, 2011 17:26:15 GMT 1
The Club "giveth" and the Club "taketh away" !!
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Post by Pilch on Aug 2, 2011 17:37:34 GMT 1
i normally buy tickets for a few mates so last season i had probably more loyalty points that 99.9% of fans according to the rules set by the club i should have had priority 'should have' but didnt as i've mentioned before why not simply roll the points over a 12 month period that way it would ensure early carling cup games with limited seats went to loyal fans and not just those who could afford a season ticket the week before
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Post by Worthingshrew on Aug 2, 2011 20:39:26 GMT 1
they've never wiped them off at the start of previous seasons - I had quite a nice lot so a bit peeved!! However you could argue that it will now be based on current season's loyalty rather than 3/4 years ago.
What if we draw Man U at home in carling cup? No-one will have had time to build up many loyalty points this season, so that would make a mockery of having a scheme!
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Post by WindsorShrew on Aug 2, 2011 21:33:23 GMT 1
As I can't be arsed to look how many "Loyalty Points" is a season ticket holder granted ?
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Post by Carter on Aug 2, 2011 21:50:43 GMT 1
Not good as it's a back track, and as the previous poster said what if we draw a big team in round 2/3 of the carling...
A better system would to maybe to have a rolling total of the last 2 seasons....
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Post by hooverfoxhat on Aug 2, 2011 22:00:36 GMT 1
Why try fixing something that aint broken?
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Post by Pilch on Aug 2, 2011 22:00:50 GMT 1
i think the club must have decided they don't really care who gets the tickets for popular games as they will sell them anyway
i wish the club would do something fair for a change
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Post by markglasgow on Aug 2, 2011 22:32:02 GMT 1
A bit peeved by this too as I had amassed a quite a few over the last few years. Thank god our cup record is abysmal so not too much to worry about.
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Post by ThrobsBlackHat on Aug 2, 2011 22:45:55 GMT 1
We have never used them have we?
I can't really see a situation where we would need to use them.
Unless maybe, the area final of the JPT.
Far enough in any cup competition and against a big enough club to be that popular and we will always get a big enough allocation won't we?
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Post by scooter on Aug 2, 2011 23:31:44 GMT 1
It is difficult to be fair to everyone - should someone who goes to lots of games this season have less points than someone else because they didn't go to games 2 or 3 years ago?
How long would you run the scheme for - 3 years, 5 years , 10 years?
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Post by Steve Rogerson on Aug 3, 2011 0:09:40 GMT 1
We have never used them have we? I can't really see a situation where we would need to use them. Unless maybe, the area final of the JPT. A strong possibility is the away leg of a playoff semifinal, where we are only allocated a small number of tickets. I think the fairest method would be to carry over 50% of the previous season's total. Those that stopped gathering points would see their total diminish quite quickly over two or three seasons and those that carry on going to matches would be OK.
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Post by Pilch on Aug 3, 2011 1:39:22 GMT 1
We have never used them have we? I can't really see a situation where we would need to use them. Unless maybe, the area final of the JPT. Far enough in any cup competition and against a big enough club to be that popular and we will always get a big enough allocation won't we? wimbledon away, last game of the season ? several times last season they could have used them as promised but didnt i had to go and queue with those who rarely go or beat the system and borrow the season ticket from an unloyal fan
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Post by El Huracán!!!! on Aug 3, 2011 9:04:02 GMT 1
I note that this has been added as a question for the club which I will send later this week...
An intresting back track... sure to peeve a lot of people when they find out..
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Post by SouthStandShrew on Aug 3, 2011 9:45:09 GMT 1
We have never used them have we? I can't really see a situation where we would need to use them. Unless maybe, the area final of the JPT. A strong possibility is the away leg of a playoff semifinal, where we are only allocated a small number of tickets. I think the fairest method would be to carry over 50% of the previous season's total. Those that stopped gathering points would see their total diminish quite quickly over two or three seasons and those that carry on going to matches would be OK. Doubt it as we didn't even fill the away end at Torquay.
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Post by Fingers on Aug 3, 2011 10:03:44 GMT 1
A strong possibility is the away leg of a playoff semifinal, where we are only allocated a small number of tickets. I think the fairest method would be to carry over 50% of the previous season's total. Those that stopped gathering points would see their total diminish quite quickly over two or three seasons and those that carry on going to matches would be OK. Doubt it as we didn't even fill the away end at Torquay. True but we did at Bury and MK Dons.
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Post by Deleted on Aug 3, 2011 11:23:34 GMT 1
Explanation of the reasons for the backtrack now on the official website.
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Post by Optimistic Shrew on Aug 3, 2011 11:27:44 GMT 1
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Post by Fingers on Aug 3, 2011 11:45:42 GMT 1
Not a huge fan of the explanation.
Someone who is unable to attend Plymouth now faces missing out for Burton.
I also hope that all away tickets can be purchased through STFC.
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Post by Feedo Gnasher on Aug 3, 2011 11:48:33 GMT 1
So that says those with 2 points (Plymouth game) can get their tickets for Burton first.
But on the Burton ticket news it says STHs until the Plymouth game, and general sale from Monday.
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Post by ThrobsBlackHat on Aug 3, 2011 11:55:32 GMT 1
There will be enough tickets for the Burton game for everyone who wants to go.
That explanation would only make sense if Burton was the last game of the season to win the championship / promotion / get in play offs / escape relegation.
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Post by Worthingshrew on Aug 3, 2011 12:14:19 GMT 1
it now also menas that you have 3 dates when tickets are on sale - STH, those with enough loyalty points, then general sale - just to add to the confusion. Also you don't always know how many points you've got and therefore when you are able to buy a ticket.
Its not exactly an incentive for the casual fan is it??
As someone else said why not do a rolling 2 year count of loyalty points?
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Post by SteveHayesFanClub on Aug 3, 2011 13:08:29 GMT 1
Not the greatest change as any big game early on will mean a scramble.
Scheme should be on a 2 season rolling basis so the previous seasons points will provide enough "loyal supporters" the points. So points from season 2010/11 are now included and 09/10 dropped.
I think i'm right in saying that Superblues get 25 points so at £1 per week it gives you @ 2 points per game 12.5 games and you're doing your bit for the club
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Post by venceremos on Aug 3, 2011 13:30:53 GMT 1
it now also menas that you have 3 dates when tickets are on sale - STH, those with enough loyalty points, then general sale - just to add to the confusion. Also you don't always know how many points you've got and therefore when you are able to buy a ticket. Its not exactly an incentive for the casual fan is it?? As someone else said why not do a rolling 2 year count of loyalty points? I think the idea of a percentage reduction each year was a good one. By the time the new scheme's likely to be tested properly, there should have been time enough for current fans to build up some points. Is it likely that many casual fans would want to travel to an early season midweek game at Burton? Surely casual fans are more likely to come to a home game?
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Post by Feedo Gnasher on Aug 3, 2011 13:34:19 GMT 1
Burton's a Saturday Venceramos, not midweek.
I doubt we'll sell out so this time round it shouldn't be a problem, and by the end of the season when the big high-demand games are a bit more likely to come, they'll have a decent history of this season to make it fair.
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Post by Pilch on Aug 3, 2011 13:35:59 GMT 1
the solution for this is so simple why cant they roll your points over a a given period or periods, say 6 months, 12mths or even 2 years and basically give you 1 point for every £1 that means season ticket holders would now have say 300 points for the last 12 months (that means it includes just the new ticket) buy a shirt get 40 points superblues = 1 point a week i too would have a similar amount, i dont have a season ticket this season but i went to every game last season which would still show up in fact I'd probably have over 1000 points as i buy ticket for others if we drew man u at home in the carling cup town could simply offer tickets to those with 300 points and with 1000 points i would be able to buy 3 like i normally do why cant we have a simple fair structure instead of one full of loopholes and examples of how it works better for some than others a loyalty scheme is meant to work 2 ways we now have a loyalty scheme based on 1 week imagine if sainsburys suddenly wiped everyones points and then just added a little memo on their website saying they had a new idea speaking of sainsburys, i nip over 3 or 4 times a week loaf of bread here, pint of milk there, loads of stuff i never went for at the end of the month i probably spend more there than if i did one big sensible shop bit like buying a match ticket each week instead of a season ticket imagine if i got there one day for a loaf of bread and they told me, come back tomorrow, its full trolley shoppers only today
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